QHSE MANAGEMENT SYSTEM CERTIFICATION

Bureau Veritas certification for quality, health, safety and environment (QHSE) helps you apply best practices in accordance with the most recognized international standards. Our global network and strong project management skills allow us to certify all your facilities worldwide in compliance with a range of QHSE standards.

Proactive actions help form a culture of continuous improvement, leading to increased efficiency and risk reduction. By making QHSE your priority, you will also improve your brand image and increase customer and employee satisfaction.

ISO 9001 QUALITY MANAGEMENT SYSTEM

Proactive quality management allows for increased efficiency and customer satisfaction. ISO 9001 certification is a critical first step for any company seeking to improve risk management.

ISO 45001 occupational health and safety management system

Prevention of occupational diseases and injuries is the most effective means of managing employee risks. Certification according to ISO 45001 places occupational health and safety at the center of your business, ensuring public trust in your organization.

ISO 14001 ENVIRONMENTAL MANAGEMENT SYSTEM

Implementing ISO 14001 will help you develop a systematic approach that incorporate environmental aspects into your business strategy. Certification demonstrate your commitment to environmental protection to clients, employees and other stakeholders.

INTEGRATED MANAGEMENT SYSTEMS: ISO 9001, ISO 14001, ISO 45001

Integration of your management systems and certification programs offers a holistic view of risks and effective strategies for their reduction. Integrating management systems allows for improved business management efficiency, reduced certification costs and minimized downtime associated with personnel being away from production during audits.

INDUSTRY-SPECIFIC CERTIFICATION

Special quality standards are available for a wide range of sectors, including food, transport (railway, aerospace and automotive). Bureau Veritas can certify your organization according to the most current ISO certification standards to support your overall risk management strategy.

HIGH-LEVEL STRUCTURE

All ISO standards now have a common high-level structure, allowing integration of all management system certificates. This provides better visibility of all risks related to quality, environmental protection, occupational safety and health, management and operations, as well as a strategy for their comprehensive elimination.

НАПРАВИТЬ ЗАПРОС

APPEALS AND COMPLAINT MANAGEMENT

The complaint review process is an integral part of our corporate customer service philosophy, aimed at meeting their needs and responding quickly to their requests. Our mission is focused not only on customer satisfaction but also on ensuring consistently high quality that adds value to our services and seeking opportunities to improve all our processes.

Complaint consideration undoubtedly deserves special attention. For this reason, we have implemented a client complaint submission optimization system that allows us to respond as quickly as possible. Since customer satisfaction and the speed of addressing potential client complaints are extremely important to us, this process can also be used as an excellent tool for improving our services.

COMPLAINT MANAGEMENT

If for any reason you are not satisfied with the service of Bureau Veritas Kazakhstan or services of companies certified by Bureau Veritas Kazakhstan, we are ready to review your complaints. Your appeal will allow us to quickly resolve the issue within the company or organization we have certified.

HOW TO FILE A COMPLAINT?

You can submit a complaint by filling out an online form, the details of which will be sent directly to the technical department of Bureau Veritas Kazakhstan.

НАПРАВИТЬ ЖАЛОБУ

Customer Appeals and Complaints Management Policy

СКАЧАТЬ